FAQ's

Is shipping included in the price of the gift?

Yes.

What is the courier service you use?

We ship our packages with UPS and USPS. We always try and go with the quickest delivery. 

How long does it take to process my order?

Generally it takes 1-3 business days. 

Do the gifts come with a card?

Yes! It is our honor to handwrite your special message to include with your gift. Be sure to complete your message on the product page. 

Can I return my gift or purchase? 

No, however please contact us if you are unhappy with your gift at hello@curatedmass.com

What if USPS shows they delivered the package but I or the receipient never received it? We include insurance for all of our packages for $50 or less but unfortunately this only covers damaged or incomplete packages. USPS or Curated Mass do not take responsibility for stolen packages once delivered to your designated shipping address.